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tech365

Contact Us

Ready to transform your school's technology? Get in touch with our expert team today.

24/7 SupportExpert TeamFast Response

Get in Touch

Choose the best way to reach us - we're here to help with all your educational technology needs

Call Us

Speak directly with our team

0333 049 8800

Mon-Fri 9AM-5PM

24/7 Emergency Support

Email Us

Send us your enquiry

hello@tech365.co.uk

General Enquiries

support@tech365.co.uk

Technical Support

Visit Us

Our UK headquarters

tech365 Limited

London Office

United Kingdom

By appointment only

Emergency Support

Experiencing a critical IT issue that's affecting your school's operations? Our emergency support team is available 24/7.

Call Emergency Line

Available 24/7 for existing clients

New School Enquiry

Interested in our services for your school? Let's discuss how we can support your educational technology needs.

Send Enquiry

We'll respond within 2 hours

When We're Available

Our support hours and response times

Business Hours

Monday - Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 2:00 PM
SundayClosed

* Emergency support available 24/7 for existing clients

Response Times

Phone CallsImmediate
General EmailsWithin 2 hours
Support TicketsWithin 1 hour
Emergency IssuesWithin 15 mins

* During business hours for fastest response

Frequently Asked Questions

Quick answers to common questions

How quickly can you respond to technical issues?

We acknowledge support tickets within 1 hour during business hours, and emergency issues receive attention within 15 minutes. Our 24/7 emergency line ensures critical issues are addressed immediately.

Do you provide on-site support?

Yes, we provide on-site support when needed. Our team can visit your school for complex installations, major upgrades, or issues that cannot be resolved remotely.

What makes tech365 different from other IT providers?

We specialise exclusively in educational technology, understanding the unique challenges schools face. Our team includes education specialists, and all our solutions are designed specifically for learning environments.

Can you help with GDPR compliance?

Absolutely. We help schools maintain GDPR compliance through secure data handling practices, staff training, and implementing appropriate technical safeguards for student and staff data.

Do you offer training for school staff?

Yes, we provide comprehensive training programs for teaching and administrative staff on new technologies, security practices, and efficient use of educational IT systems.

Ready to Get Started?

Join hundreds of schools across the UK who trust tech365 with their educational technology needs.

No obligation consultation • Fast response guaranteed • UK-based team